man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in Richardson during the colder seasons, when they’re required to keep you toasty. While you know the team at Hammack Service Company will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some expenses if it’s not. We’ve gathered this checklist of things to test before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to find the thermostat or the heat pump itself is switched off.
    • Check your thermostat to make sure it’s on, set to the appropriate temperature and isn’t set to cool.
    • Then try changing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the proper time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to not work?
    • Examine your air filters to make sure they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air intakes?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve gone through this checklist and you’re still lacking heat, call Hammack Service Company at 972-669-9192 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.